How I help

How I help

Most people ring me because something has come up and they need an experienced view on it quickly. Here are the situations I deal with most, the ways we can work together, and some real examples of the difference it makes.

Common starting points

Sound familiar?

Most people ring me because of one specific situation rather than a long-term plan. These are the things I’m asked about most often.

  • “I need to deal with a difficult employee.”

    Conduct, attitude or a situation that has been rumbling on. We’ll work out a calm, fair way through it.

  • “Someone’s raised a grievance and I don’t know what to do next.”

    I’ll guide you through the process step by step and keep it fair, proportionate and properly documented.

  • “Absence is becoming a problem.”

    Short-term, long-term or a pattern you’re not sure how to raise. I’ll help you handle it sensibly.

  • “I’ve got a difficult conversation coming up.”

    We can talk through what you’ll say, how you’ll say it and what to do if it doesn’t go to plan.

  • “I’m worried I’ll say or do the wrong thing.”

    That’s exactly when to ring me. A short conversation now usually saves a much bigger problem later.

  • “I need help with a disciplinary or performance issue.”

    From the first conversation to the formal process, I’ll help you follow a fair process and keep a clear record.

  • “I’m employing someone for the first time.”

    Contracts, offer letters, policies and handbooks. The foundations, without the jargon.

  • “I just need an experienced HR person to talk this through with.”

    No commitment, no process. Sometimes you only need someone who has seen it all before.

If any of that sounds like your week, get in touch.

Book a free chat

Ways to work together

Sensible arrangements, agreed up front

After an initial conversation I’ll recommend the arrangement that suits you and confirm the cost clearly before any work begins.

  • On-call support

    Get in touch when a situation arises. You pay only for the support we agree.

  • Regular support

    A sensible monthly allocation or a regular day each month, with clear limits agreed up front.

  • Project or training

    A defined project, investigation, period of support or an interactive workshop.

Examples of my work

How I’ve helped

Every HR situation is different. Here are a few examples of the practical support I’ve provided to businesses.

  • Bringing employment documents up to date

    A business was using a brief one-page offer email and was challenged by a new employee over missing terms and conditions.

    I reviewed the position and created an updated set of contracts, offer documentation and handbook materials, giving the business a clearer and more structured HR foundation.

  • Managing a difficult redundancy process

    I supported a business through a redundancy situation, starting with voluntary redundancy and then helping the employer consult openly with staff.

    I created a fair selection matrix and carefully worded employee communications, helping the business manage a difficult process in a structured, fair and empathetic way.

  • Responding to a cyber-related GDPR incident

    Following a cyber incident affecting a number of employees, I carried out an internal investigation, interviewed staff and prepared a report to help the director determine the appropriate next steps.

    I then helped introduce regular cyber-security awareness training and monitor completion with the business. There have been no further breaches since.

A simple way to start

One conversation. A clear scope. Support when you need it.

  1. Talk

    We start with a short, confidential conversation about what’s going on.

  2. Agree

    I’ll tell you whether I can help, what’s involved and the likely cost.

  3. Get support

    We agree the scope and you get support directly from me.

I’ll normally respond within 24 hours. If you’d like an idea of cost first, the indicative prices are set out plainly.